Common Problems:
"I have more than one monitor active and the game does not run or is choppy."
On some dual monitor configurations the game will not run or will be choppy. Please disable the second monitor and try running the game again. We are working on a fix.
"The game gives an error when I try to run it, claiming I am missing some file."
Chances are you just need to install some C++ and DirectX runtimes. They can be downloaded here:
Microsoft C++ runtime
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=29
Microsoft DirectX runtime
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=35
If you are having a problem that is not addressed above or persists, please email details to: